At HighRollHotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account on our website
• Make a booking or reservation
• Subscribe to our newsletter or promotional materials
• Contact our customer service team
• Participate in surveys, contests, or promotions

This information may include:

• Name, email address, and phone number
• Billing and payment information
• Booking preferences and history
• Identification documents (for age verification at casino hotels)
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Service Provision: To process your bookings, manage your account, and provide customer support
• Communication: To send you booking confirmations, updates, and administrative messages
• Personalization: To personalize your experience and provide content and offers tailored to your interests
• Marketing: To send promotional materials about our services (with your consent where required)
• Analytics: To analyze website usage and improve our services
• Security: To detect, prevent, and address technical issues, fraud, or illegal activities
• Legal Compliance: To comply with legal obligations and regulatory requirements

3. Information Sharing and Disclosure

We may share your information with third parties only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website and providing our services
• Hotel Partners: With the hotels or casino resorts you book through our platform to fulfill your reservation
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit consent to share your information

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission
• Secure servers and data storage facilities
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small data files stored on your device.

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Advertising Cookies: Used to deliver relevant advertisements

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your information
• Portability: Request transfer of your information to another organization
• Objection: Object to processing of your information
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

For casino hotel bookings and services, all guests must be at least 18 years old, and we verify age during the booking process and at check-in.

8. International Data Transfers

Your information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: